Venue management platform
Cinema ticketing system
One seat inventory for web, app, kiosk, box office, call centre and partners. No overselling, no end-of-day reconciliation by hand.
Home › Ticketing features › Cinema ticketing system
Most cinemas do not have a sales problem. They have a sync problem.
The website sells on one system, the box office on another, the kiosk on a third, and partner channels hand over a file the next morning. What follows is predictable: seats sold twice, refunds nobody reconciles, and reports that never quite match the cash drawer.
A modern cinema ticketing system fixes that with a single seat inventory and a single transaction record. Every channel reads the same availability and writes to the same place, so the operation stops depending on nightly files.
Every channel, one inventory
Web and mobile app
Few-step checkout, seat selection, digital wallet passes and QR admission.
Self-service kiosk
Collection and purchase in the lobby with contactless payment and no staff involvement.
Box office
A fast cashier interface with cash control, shift counts and traceable refunds.
Call centre
Assisted sales for groups, schools and corporates on the same pricing rules as every other channel.
Partners and agents
A ticketing API for marketplaces, aggregators and bank benefit programmes, with settlement per partner.
Corporate and vouchers
Private screenings, seat blocks, vouchers and gift cards with redemption tracking.
Seat maps, capacity and pricing rules
The same engine handles a reserved seat in an auditorium and a timed-entry slot in an attraction, where what is controlled is capacity per interval rather than a chair. Pricing rules are defined by showtime, day, screen, format, channel or audience segment and applied identically at every point of sale.
- Seat maps with premium zones, accessibility seating and operational holds.
- Timed entry with live capacity control for attractions and venues.
- Season products, subscriptions and memberships with seat reassignment.
- Dynamic pricing that follows the real shape of the week instead of an average.
Money, refunds and settlement
Every movement is written against the original transaction, so a refund taken at the box office on an online purchase shows up in the originating channel, on the fiscal document and in the revenue report. Settlement by partner, channel and site stops being a month-end exercise.
The platform is multi-entity and multi-currency, with role-based permissions, an audit trail and multi-year reporting that exports to Excel without a ticket to IT.
Frequently asked questions
What is a cinema ticketing system?
It is the software that holds the seat inventory, the showtimes and the pricing rules for a cinema, and sells against them across the website, the mobile app, self-service kiosks, the box office, the call centre and partner channels. In a modern system all of those channels share one inventory and one transaction record.
Does it work for attractions as well as cinemas?
Yes. The same engine handles reserved seating for auditoriums and timed entry with capacity control for attractions, trampoline parks and leisure venues.
Can it be integrated with our existing website?
Yes. Sales can be embedded in the existing site or run on the platform front end, and a REST API with webhooks is available for further integration with ERP, CRM, payment providers, email and SMS.
How is overselling prevented?
All channels read and write the same inventory in real time. There are no per-channel copies that have to be synchronised.
How long does implementation take?
It depends on the number of sites, the integrations with existing systems and the local fiscal and payment requirements. It is worth reviewing on a call with your real schedule and pricing.
See it with your own schedule
We will show the ticketing flow using your showtimes, your pricing and your channels.
Keep reading: ticketing features cinema management software attractions and leisure ticketing partners