Venue management platform
Museum and attraction ticketing software
Timed entry, live capacity, memberships and patrons, school and group bookings, retail and donations — on one platform.
Home › Attractions and leisure › Museums and cultural attractions
Capacity is the product
A museum, a gallery or an observation deck does not sell a seat and does not sell an hour of unlimited access. It sells a slot inside a capacity that has to respect gallery flow, staffing and, often, a conservation limit. Everything else — the shop, the café, the membership, the school visit — hangs off whether that slot was managed well.
Bigger Picture handles timed entry and live capacity alongside memberships, group bookings, retail and reporting, on one customer record. The visitor who booked online, renewed a membership last spring and bought a catalogue in the shop is one person in the system, not three.
What a cultural venue needs
Timed entry and flow
Capacity per interval, dwell time, arrival grace, and separate allocations for general admission, members, groups and temporary exhibitions.
Members and patrons
Membership tiers, patron and donor levels, automatic renewal, guest allowances and free or discounted admission applied at any channel.
Schools and groups
Educational bookings with quotes, provisional holds, participant lists, accompanying adults and invoicing to the institution.
Exhibitions and events
Ticketed temporary exhibitions, late openings, lectures and tours sold alongside general admission from the same inventory.
Shop and café
Retail and food point of sale with stock, bundles and member pricing, settled in the same ledger as admission.
Donations and gift aid
Optional donation at checkout, donor records and reporting that finance can reconcile without a separate system.
Peak days decide the year
Cultural venues live on a handful of dates: a blockbuster exhibition opening, a school holiday, a free entry day. Attendance and occupancy reporting reads by hour, by exhibition and by visitor type, so staffing, opening hours and pricing follow the real shape of demand rather than an annual average. Multi-year history makes it possible to compare this exhibition against the last one honestly.
Frequently asked questions
Does it support timed entry with different allocations?
Yes. Capacity is defined per interval, and allocations can be split between general admission, members, pre-booked groups and temporary exhibitions, each with its own release rules.
Can members get free or discounted admission in every channel?
Yes. Membership benefits are evaluated at the moment of purchase, so the same entitlement applies online, at a kiosk and at the admissions desk.
Does it handle school and group bookings?
Yes, including quotes, provisional holds, participant numbers, accompanying adults, invoicing to the institution and payment tracking.
Can we take donations at checkout?
Yes. An optional donation can be offered at checkout and reported separately so finance can reconcile admissions and donations from the same ledger.
Let us talk about your venue
We will show the platform with your real opening hours, capacities and membership tiers.
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